- About us
We have developed our business upon the reputation gained over many years of providing a professional high quality service to our valued clients.
In December 2000, to support and sustain these core values, we introduced formalised effective and efficient quality management systems which have since been updated in accordance with the requirements of BS EN ISO 9001 : 2008.
These management systems, which are integral to the successful development of the business, are reviewed on a regular basis and are audited annually by an external auditor.
As the company continues to grow our systems are reviewed and developed to ensure our quality control procedures remain effective throughout the business and are tailored to suit the bespoke needs of our evolving Company.
The quality and professional service we provide is measured by the feedback we receive from our Clients. This is monitored both annually through a Client Survey carried out by external auditors, for which we received an “Excellent” rating and also through our Client survey reports which we encourage our Clients to complete to assist us in striving to further improve the service we provide.